First 30 days free.

Questions

Answers, straight.

Missing one? Email hello@coil.tattoo and a real person answers the same day.

Getting started

How do I start?

Drop in a few of your best pieces and coil builds your page. You see it before you pay anything. Then you add a card on Stripe's own page and the first 30 days are free. A setup guide walks you through deposits, hours and your booking form.

Is there a free trial?

Yes. Every plan, solo or shop, starts with 30 days free. Nothing is charged until day 30, and coil emails you a week before. Cancel from Billing before then and you pay nothing.

Can I bring my existing clients over?

Yes. Export your client list from Square, Booksy or a spreadsheet and import it on the Clients page. Importing the same person twice updates them rather than making a copy. Booking and aftercare texts work for imported clients right away; promotional texts only go to clients who agreed to them.

Does it work on my phone?

Yes. Every screen is built for a phone first. coil emails you the moment a new request or a client's text comes in.

What if I need help?

Email hello@coil.tattoo or reply to any coil email. A real person answers the same day, usually within hours.

Texts and aftercare

What does coil text my clients on its own?

A you're-booked text the moment they're booked, reminders before the session (the day before carries the consent form link), aftercare after the session, check-ins on day 3 and in week 2, and a healed photo and review ask at six weeks. You can rewrite or pause any of them. The ones that cost you money or make an offer in your name stay off until you switch them on: a tip link that evening, a week-5 touch-up offer, $25 off their next piece for a healed photo, and a note at week 12.

How does the coil number work?

You pick a business number local to where you work when you set up. Clients text it, the conversation lands in your coil inbox, and you reply from there. Your personal cell stays private. Put it in your Instagram bio: anyone texting it for the first time gets your booking link straight back, and a missed call gets it by text. Every text shows whether it was delivered.

Will it text people at night?

Automatic texts only go out between 9 AM and 8 PM on your clock. Anyone who replies STOP never gets another, and the first text carries that line.

What happens when a client texts a healing photo?

If they had a session with you in the last few months, coil reads the photo. Anything that looks wrong comes straight to you with the photo. coil only answers healing questions in your name if you switch that on.

Does coil answer my Instagram DMs?

If you turn it on. When someone DMs asking to get work done, coil replies from your Instagram within a minute with your booking link. Friends and brand pitches get nothing, and if you're already talking with someone, coil stays out of it. Your inbox isn't copied into coil; it keeps only the conversations it answered.

Booking and consent

Does it replace my website?

Yes. Every tattooer gets a real page at yourname.coil.tattoo, and you can put your own domain on it on any plan.

Can clients book their own time?

Only if you want them to. Open the hours you're actually working and clients pick a real opening. Leave it off and every request comes to you to schedule.

Does it work with my calendar?

Both ways with Google: anything busy in your Google Calendar can't be booked in coil, and coil adds your bookings to a coil calendar in your Google. Apple Calendar and Outlook can subscribe to your coil bookings.

What happens when someone cancels?

Cancel from the session and tick "Offer this time to your waitlist" if you want it filled. coil texts the top five a one-tap link, and the first to pay the deposit gets the slot. Leave it unticked and nobody is texted.

Does it handle consent?

Yes. Every booking gets a consent form the client signs on their phone: ID, medical questions, design and placement, aftercare and signature. Tennessee and Kentucky rules are built in, and other states get the strict version. You can require a photo ID before they sign.

Money and deposits

Do you take a cut?

No. coil is one flat price a month. Your clients pay you straight to your Venmo, Cash App, Zelle, PayPal or cash, and coil takes nothing from deposits, tips, balances or the final price. Your client never pays coil a fee either. If you take cards, in most states your client can cover the card fee.

Do I have to use Stripe?

No. Stripe handles cards, tips and waitlist deposits. Venmo, Cash App, Zelle, PayPal and cash all work too; your page shows the ways you take money.

How does the drawing deposit work?

It's optional. Ask for a small refundable deposit before you spend hours drawing. If the client books, the booking deposit goes on top. It stops you eating drawing time for the client who disappears.

Can regulars skip the deposit?

Yes, if you switch it on. Clients who've sat with you before can book without one.

Can I take payment at the counter?

Yes. The client scans a QR and pays on their own phone, tip included, or you log cash and apps by hand. Shops can run a Stripe card reader at the front desk. coil doesn't run payroll.

Shops

What does a shop pay?

$49 a chair a month, with a two-chair minimum. Chair 9 and up are free, so no shop pays more than $392 a month. Every artist still gets their own page.

What do shops get on top?

A shop page with every chair, the front desk board, walk-ins with a check-in QR, booth rent billed for you or commission splits, monthly payouts, apprentice approvals and the shop's numbers.

How do apprentice approvals work?

Flag an artist as an apprentice and their bookings wait for an owner's approval, with room to re-price. A quiet teaching tool that stops under-pricing.

What happens if an artist leaves?

They keep everything: their web address, work, requests, deposits, reviews and clients. Their page stays live and they get 30 days to pick their own plan. It's why good artists are happy to join a shop on coil.

Piercers and permanent makeup?

Both run on coil, on either plan. The booking form, consent form and aftercare switch to your kind of work, and each service can carry its own aftercare.

Your data

Can I get my data out?

Yes. Your books, payouts and every signed consent form download as spreadsheets. If you ever close your account, coil emails you every signed consent form first.

Does my data train someone else's model?

No. Your work and your past prices are only ever used to show you your own numbers.

Am I listed in the public directory?

Yes by default. coil.tattoo/discover lists working tattooers by city and style. Switch it off in your settings any time.

Get started

Your other machine is ready.

Drop in a few of your best pieces and see your site before you pay a dollar. The first 30 days are free.

  • See your site before you pay
  • 30 days free
  • Cancel anytime